Privacy Policy

At Cluck’d, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website at www.cluckd.co.uk or interact with us online.

Information We Collect
We may collect and process the following types of personal information:

Personal details: Name, email address, phone number, and any other information you voluntarily provide.
Transaction information: If you make purchases or engage with our online services, we collect payment details and purchase history.
Technical data: Information such as IP address, browser type, device information, and pages visited to improve your experience.
Cookies and tracking technologies: Our site uses cookies and similar tracking technologies to enhance functionality and personalise your experience. You may manage cookie preferences through your browser settings.

How We Use Your Information
We use the information we collect for various purposes, including:

Service and support: To process orders, communicate with you, and provide customer support.
Marketing: To send you promotional offers, updates, and content we believe may interest you (with your consent, where required).
Improvement: To analyse usage trends, track customer behaviour on our website, and improve our products, services, and website.
Compliance: To fulfil legal obligations and protect against fraud or security issues.

Information Sharing and Disclosure
We may share your information with third parties under the following conditions:

Service providers: Third-party vendors who provide services on our behalf, such as payment processing, marketing, and analytics.
Legal compliance: When required by law or in response to valid requests by public authorities.
Business transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Data Security
Cluck’d implements security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, please note that no transmission method over the internet is completely secure.

Your Rights and Choices
You have rights regarding the personal information we hold about you, including the right to access, correct, or delete your data, and to opt-out of certain data uses. To exercise these rights, please contact us.

Changes to This Privacy Policy
Cluck’d may update this Privacy Policy periodically. We encourage you to review it regularly for any updates.

Contact Us
If you have questions about this Privacy Policy, please contact us.