FAQ’s

When are you open for business?
We are ready to serve from 11:00 AM to 11:00 PM daily.

Can I get Cluck’d delivered to my door?
Absolutely! We’re partnered with Uber Eats, Just Eat, and Deliveroo, so you can get all your Cluck’d faves without leaving the house. Just open your app, find us, and get that order started.

Can I order ahead for pickup?
Of course! With our Cluck’n’Collect service we’ll have your order hot and ready for when you arrive.

What if I have food allergies?
We get it – food allergies are serious business. Check out our allergen guide on the website or ask our team when you’re ordering in-store. We’ll do everything we can to help, but please remember that cross-contamination may happen.

Got anything for vegans or vegetarians?
Yes! We’ve got a few goodies that are just as packed with flavour. Feel free to ask our staff for help finding options that work for you.

Any perks for regulars?
Make sure you pick up a loyalty card in-store to get regular perks. Sign up for our newsletter or follow us on social media to be the first to hear about other offers.

How can I hear about deals and events?
Follow us on Instagram, Facebook, and TikTok or subscribe to our newsletter. We love to share updates, promos, and some cheeky surprises, especially around game days and holidays.

Can I host a party at Cluck’d?
Looking to celebrate with us? Just get in touch to see if we can make it happen.

What’s your return and refund policy?
If something isn’t right with your order in-store, chat with a manager, and we’ll make it right. For delivery orders, please reach out to the platform you used (Uber Eats, Just Eat, or Deliveroo) for help with any issues.

Are you open on holidays?
We’ve got special hours on some holidays, so make sure to check our website or reach out directly if you’re planning to visit.

How can I get in touch with Cluck’d?
We’d love to hear from you! Reach out through our website’s contact page or hit us up on social media.